Privacy Policy

EOG.GG ("we," "us," or "our") is committed to protecting your privacy. This policy describes what information we collect, how we use it, and what rights you have regarding your data.

By using EOG.GG, you agree to the collection and use of information in accordance with this policy.

We collect information you provide directly:

• Account registration details (username, email address)
• Payment information processed via our payment provider (we do not store card details)
• Communications you send us (support requests, contact form submissions)
• Discord username if you link your Discord account

We also collect usage data automatically:

• Pages visited and time spent on site
• Browser type, device type, and operating system
• IP address and approximate geographic location
• Referring URLs

We use the information we collect to:

• Provide and maintain the EOG.GG service
• Process membership payments and manage subscription status
• Send you service-related communications (receipts, account notices)
• Respond to support requests
• Analyze site usage to improve our content and tools
• Enforce our Terms of Service

We do not sell your personal data to third parties. We do not run advertising networks on EOG.GG.

We retain your account data for as long as your account is active or as needed to provide services. If you cancel your membership, we retain records for up to 12 months for accounting and dispute resolution purposes, then delete them.

You may request deletion of your account and associated data at any time by contacting us.

When you first visit EOG.GG, a consent banner lets you accept all cookies, reject everything non-essential, or choose by category. No analytics or session tools load until you consent, and you can change your choice at any time through Cookie Settings in the footer.

We group cookies and similar browser storage into three categories:

• Strictly necessary, always on. Browser storage that remembers your preferences, saved tool inputs, chosen language, and your cookie choice itself, plus functional cookies for language and approximate region. These do not identify you to advertisers, and the site cannot work without them.
• Analytics, optional. Google Analytics 4 and Vercel Web Analytics measure anonymized traffic such as pages viewed and device type, so we can see which guides help. Loaded only with your consent.
• Session replay and heatmaps, optional. Microsoft Clarity records anonymized interactions to find broken or confusing parts of the site. Loaded only with your consent.

We do not use advertising cookies and we do not sell your data. We serve our fonts from our own servers, so loading the site does not share your IP address with a font provider.

We use the following third-party services that may process your data:

• Payment processor, handles subscription billing; governed by their own privacy policy
• Discord, if you join the EOG Discord server, Discord's privacy policy applies
• Google Analytics and Vercel Web Analytics, anonymized traffic measurement, loaded only with your consent and governed by Google's and Vercel's privacy policies
• Microsoft Clarity, anonymized session replay and heatmaps, loaded only with your consent and governed by Microsoft's privacy policy

Depending on your jurisdiction, you may have rights including:

• Access to the personal data we hold about you
• Correction of inaccurate data
• Deletion of your data (right to be forgotten)
• Portability of your data in a machine-readable format
• Objection to certain types of processing

To exercise any of these rights, contact us at the address below.